Recently I had the pleasure of presenting at the D365 Birmingham
User Group Meeting. Thanks to everyone that attended. Was really fun and I
learnt a whole lot. For those of you that haven’t been to one of the D365UG
meetings, and if you are utilising Dynamics 365, I suggest that you join and
get involved.
I had the pleasure of following Julian Sharp, an absolute
legend in the D365 world and a brilliant trainer whose focus is “Helping
organisations make the most of Dynamics 365 Customer Engagement through advice,
optimisation and training”.
My presentation was focused on why brand perception is so
important within a business and the ability to generate more meaningful
conversations with your customers utilising Dynamics 365 Customer Engagement. This
presentation was a “Spin Off” of the one I did at the D365 User Group Summit
event. I only used Microsoft Social Engagement as the channel of interaction
rather than use a load of channels. More information regarding this session can
be found in my next post (Awaiting Hyperlink).
Just a quick summary of what the User Group is all about… it’s
not a sales pitch for Dynamics, but more of a community lead initiative that
enables the community to help and assist one another regarding all things
Dynamics 365 related. There is a big mix of Dynamics 365 customers, Partners,
ISVs and even Microsoft guests.
I’ve found it massively useful because the people part of
the community just want to help and share info. It’s a super relaxed
environment that promotes learning and development. To find out more and to
even register, follow this link and get
stuck in. There are User Group chapters popping up all over the place. Hope to
see you there.
Follow the Dynamics 365 UK user Group on Twitter using the
following handle: @CRMUGUK
No comments:
Post a Comment